Return & Excgange Policy

At Hi-Tech Innovation Solutions, we strive to provide high-quality products that meet your expectations. If you are not fully satisfied with your purchase, our Return & Exchange Policy outlines your options.

1. Eligibility for Returns & Exchanges

  • Products can be returned or exchanged within 7 days from the date of delivery.

  • To be eligible, items must be unused, in the original packaging, and in the same condition as received.

  • Customized or special-order products may not be eligible for return or exchange unless damaged or defective.

2. Damaged or Defective Products

  • Inspect your order upon delivery.

  • If any product is damaged, defective, or incorrect, notify us within 48 hours of delivery by email (hitechinnovations@gmail.com) or phone (+91 98650 23444).

  • We will arrange a replacement, repair, or refund as appropriate.

3. Return & Exchange Process

  • Contact our customer support team to initiate a return or exchange.

  • Provide your order number, product details, and reason for return/exchange.

  • Our team will guide you on the return shipping process.

4. Refunds

  • Refunds are processed within 7–10 business days after we receive the returned item.

  • Refunds are made via the original payment method.

  • Shipping charges, if any, are non-refundable unless the return is due to our error.

5. Exchanges

  • If you wish to exchange a product, we will send the replacement after receiving the original item.

  • Additional charges may apply if the replacement differs in price.

6. Non-Returnable Items

  • Products that have been used, damaged due to misuse, or customized per order are not eligible for return or exchange.

7. Contact Information
For any queries regarding returns or exchanges, please contact us:
Hi-Tech Innovation Solutions
SF NO. 26, Saralai, Salem - Cochin Highway, Near Vijayamangalam Toll Plaza, Opp Bharati Matric School, Perundurai, Erode - 56 Dt, Tamil Nadu, India
Phone: +91 98650 23444
Email: hitechinnovations@gmail.com