Cancellation & Refund Poilicy

We at Hi-Tech Innovation Solutions are committed to providing a smooth and transparent process for cancellations and refunds. Please read the following policy carefully.

1. Order Cancellation

  • Customers can request order cancellation within 24 hours of placing the order.

  • Cancellation requests must be sent via email (hitechinnovations@gmail.com) or phone (+91 98650 23444).

  • Once an order has been shipped, it cannot be canceled.

2. Refund Eligibility

  • Refunds are applicable for canceled orders and for returned products that meet our Return & Exchange Policy criteria.

  • Customized or special-order products may not be eligible for a refund unless defective or damaged.

3. Refund Process

  • Refunds are processed after verification of the cancellation or returned item.

  • The refund will be issued via the original payment method within 7–10 business days.

  • Bank processing times may vary depending on the payment provider.

4. Non-Refundable Charges

  • Shipping charges, if applicable, are non-refundable unless the cancellation or return is due to our error.

  • Any additional charges incurred due to payment gateway fees are non-refundable.

5. Damaged or Defective Products

  • If you receive a damaged or defective product, notify us within 48 hours of delivery.

  • We will arrange a full refund or replacement as per our Return & Exchange Policy.

6. Contact Information
For any questions, cancellations, or refund requests, please contact us:
Hi-Tech Innovation Solutions
SF NO. 26, Saralai, Salem - Cochin Highway, Near Vijayamangalam Toll Plaza, Opp Bharati Matric School, Perundurai, Erode - 56 Dt, Tamil Nadu, India
Phone: +91 98650 23444
Email: hitechinnovations@gmail.com